30-Day Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your item(s) within 30 days of the delivery date for a refund.
Eligibility for Returns
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Items must be returned within 30 days of the delivery or purchase date.
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Proof of purchase (receipt, order confirmation, or invoice) is required.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping charges are non-refundable, unless the return is due to our error or a defective product.
Return Shipping
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Customers are responsible for return shipping costs.
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We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.
How to Start a Return
To initiate a return, please contact our support team at enquiries@evolution-slimming.com with your order number and reason for return. We will provide you with return instructions and a return authorisation if applicable.